Ask the Libraries Expands Online Services for Research Help

Marketing and Communications | August 19, 2011

This fall, students and faculty can get quick answers to their library questions both large and small through the Texas A&M University Libraries’ new online service, Ask the Libraries. The service provides library users the chance to call, chat, email or text a librarian or library specialist for one-on-one assistance.

The free service comes with access to a new and improved online chat function and provides information about in-person assistance, access to research guides and online options to schedule research consultations and library classes.

"We wanted to consolidate all the ways in which we offer help to provide a friendlier, more responsive experience for our users,” Susan Goodwin, head of Public and Learning Services, said. Ask the Libraries is part of our plan to provide one-stop information shopping for our users.”

Ask the Libraries also provides contact information for the libraries, subject librarians and links to more than 400 new and improved research guides to start your research.